Users First!

The YUnconference takes place on Tuesday November 19, 2013 from 9:00 am to 4:00 pm at the West Campus Conference Center.  Attendance is free and open to the Yale community – register today!

CONFERENCE DAY FILE SHARING: 

Please use our BOX folder at https://yale.box.com/s/2ebpemrxffid1qxdn8ax to share candid photos, snapshots of session notes, and other materials from the day’s conversations.

 

Recent Ideas and Proposed Topics

November 25, 2013
 If all you have is a hammer, everything looks like a nail. The often quoted axiom “if all you have is a hammer, everything looks like a nail” is from Abraham Maslow’s The Psychology of Science...
November 13, 2013
I work at the Yale University Library in the Library IT group’s User Experience Department. Libraries have changed radically in the 15 years I’ve been at Yale. We have gone from being an...
November 11, 2013
For me the idea of ‘Users first!’ means simply that:  putting the user first in the job you are doing.     I’ve been a software developer for most of my career and in many cases I’ve been...
November 6, 2013
Case Study: In January 2010, Yale’s Center for Media and Instructional Innovation conducted a survey of mobile devices used to access Classes*v2, the University’s learning management system built on...
November 1, 2013
Consider this: You have created a report with graphs and charts to explain trends to your users.  Your report doesn’t make sense – in fact, it is confounding people.  You are frustrated that they don...